Privacy Policy

Last updated: May 2026
Website: www.freeprizedraws.ie / www.fpd.ie
Data Controller: DataXcel Ltd
Company number: 480849
Contact: datacompliance@dataxcel.ie
Telephone: +353 56 779 0295

Freeprizedraws.ie is owned and managed by DataXcel Ltd. This Privacy Policy explains how we collect, use, protect and share personal data when you register with Freeprizedraws, enter competitions, update your preferences, receive marketing communications, or interact with our website.

We are committed to handling your personal data lawfully, fairly and transparently.

---

1. Who we are

DataXcel Ltd is an Irish registered company and is the data controller for Freeprizedraws.ie and fpd.ie.

For privacy queries, data subject requests, unsubscribe requests or complaints, please contact:

Data Protection Contact
Email: datacompliance@dataxcel.ie
Telephone: +353 56 779 0295

You can also contact us if you want to update your marketing preferences, request access to your data, ask us to correct your data, or ask us to delete your account.

---

2. What personal data we collect

We may collect the following information when you register, enter competitions, complete surveys, update preferences or contact us:

• Name
• Title
• Date of birth
• Email address
• Postal address
• Mobile or landline telephone number
• Marketing preferences
• Competition entries and prize draw activity
• Survey responses, where you choose to provide them
• Lifestyle and demographic information, such as household details, interests, renewal dates or product preferences
• IP address, device information and website usage data
• Cookie and analytics data, subject to your cookie preferences

We only ask for information that is relevant to running our competitions, managing your account, sending communications you have requested or consented to, and improving our services.

---

3. How we collect personal data

We collect personal data when you:

• Register with Freeprizedraws
• Enter a competition or prize draw
• Complete a survey
• Subscribe to updates or newsletters
• Update your contact preferences
• Submit a contact form
• Contact us by email, telephone or post
• Request to unsubscribe or exercise a data protection right
• Visit our website and accept cookies or similar technologies

We may also receive limited personal data from trusted data suppliers or partners where they have a lawful basis to provide it to us. Where this happens, we carry out appropriate checks and only use the data for lawful and transparent purposes.

---

4. Free entry and optional marketing consent

Entering a Freeprizedraws competition is free.

You do not have to agree to receive marketing communications in order to enter a competition. You will have the same chance of winning whether you opt in to marketing or not.

Where we ask for marketing consent, the consent boxes are optional. You can withdraw or change your consent at any time by using the unsubscribe link in our emails, updating your preferences in your account, or contacting us at datacompliance@dataxcel.ie.

---

5. How we use your personal data

We use personal data for the following purposes:

To operate Freeprizedraws

We use your data to:

• Create and manage your account
• Allow you to enter competitions
• Run prize draws and promotions
• Contact winners
• Publish winner updates, where appropriate
• Respond to questions, complaints and data protection requests
• Keep records of entries, winners and consent preferences

To send Freeprizedraws updates

Where you have opted in, we may send you:

• New competition updates
• Winner updates
• Freeprizedraws news
• Offers from Freeprizedraws
• Relevant sponsor offers sent by Freeprizedraws

We do not share your email or mobile number with a sponsor for that sponsor to contact you directly unless you have given consent for that specific type of contact.

To share sponsor offers

Where you have opted in, we may share your details with selected competition sponsors so they can contact you with relevant offers by the channels you have selected, such as telephone, email or post.

Sponsors may operate in sectors such as:

• Retail
• Research
• Finance
• Utilities
• Telecommunications
• Charities
• Travel
• Insurance
• Automotive
• Gaming and gambling
• Lifestyle

A current list of competition sponsors can be viewed on the registration page and can be viewed before you provide consent or your contact preferences.

To personalise competitions and offers

We may use the information you provide to make competitions, offers and content more relevant to you.

For example, if you provide an insurance renewal month and consent to sponsor contact, we may use that information to help send you a relevant insurance offer before your renewal date.

To conduct research and analytics

We may use aggregated or anonymised information to understand:

• Which competitions are popular
• How users interact with the website
• Which types of offers may be relevant
• General demographic and geographic trends

Where data is anonymised, it is no longer used to identify you.

To improve data accuracy

We may use data validation tools, including telephone number validation, NDD, and HLR lookup, to check whether contact details are valid, active and suitable for communication.

HLR lookup may confirm whether a mobile number is active, the network provider and basic number status. It does not provide call content, message content, call history or private communications.

Identity verification and fraud prevention

DataXcel also provides data services, including identity verification and fraud prevention services.

Identity Verification otherwise known as (KYC) know your customer. The data used could include Name, Address, Date of Birth, telephone number, email and is anonymised, so no third party receives access to your data at any point. We pass back to customers a Yes or No identifier match code and we do this because many of them must meet regulatory requirements and prevent fraud, avoid others miss using your data and to assist you with your online transactions enabling our customers to accept applications from new users quicker.

---

6. Our legal bases for processing

We process personal data under the following lawful bases:

Consent — Article 6(1)(a) GDPR

We rely on consent for optional marketing communications, sponsor contact, certain survey participation and non-essential cookies.

You can withdraw consent at any time by clicking here.

Contract or service participation — Article 6(1)(b) GDPR

We process some data to allow you to register, enter competitions and participate in prize draws.

Legal obligation — Article 6(1)(c) GDPR

We may process data where necessary to comply with legal, regulatory, tax, accounting or data protection obligations.

Legitimate interests — Article 6(1)(f) GDPR

We may rely on legitimate interests for certain business purposes, including:

• Managing and securing our website
• Preventing fraud and misuse
• Maintaining suppression and opt-out lists
• Improving our services
• Conducting limited analytics
• Keeping records of consent and preferences
• Validating contact data
• Responding to legal claims or regulatory queries

Where we rely on legitimate interests, we consider your rights and freedoms and will not use your data where our interests are overridden by your privacy rights and in all cases we conduct a data protection impact assessment process.

---

7. Direct marketing and your choices

You are in control of your marketing preferences.

You may choose whether to receive communications by:

• Email
• SMS
• Telephone
• Post

You can change your preferences at any time by:

• Clicking the unsubscribe link in an email
• Using the STOP instruction in an SMS, where available
• Logging into your account and updating “My Preferences”
• Emailing datacompliance@dataxcel.ie
• Emailing optout@dataxcel.ie for landline marketing database opt-outs

If you opt out, we may keep a limited suppression record to make sure we do not contact you again.

---

8. Who we share data with

We may share personal data with:

• Competition sponsors, where you have consented
• Email and SMS delivery providers, we use spotler and phonovation. 
• Website hosting providers, we use smarthost.ie
• IT support and security providers
• Data validation providers
• Survey partners, where you choose to participate
• Professional advisers
• Regulators, courts or public authorities where required by law

We only share data where there is a lawful basis and appropriate safeguards.

Our key service providers may include hosting, secure transfer, email deployment and encrypted processing providers.

---

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place. These may include EU Standard Contractual Clauses, adequacy decisions, transfer risk assessments, or equivalent contractual and technical safeguards.

We do not knowingly transfer personal data to a country outside the EEA unless appropriate GDPR safeguards are in place.

---

10. How we protect your data

We use technical and organisational measures to protect personal data, including:

• Access controls
• Encryption
• Secure hosting environments
• Firewalls
• Anti-virus protection
• Multi-factor authentication
• Staff training
• Confidentiality controls
• Data protection policies
• Secure data transfer processes

Access to personal data is limited to authorised personnel who need access for their role.

No internet transmission or electronic storage system can be guaranteed to be 100% secure. If you believe your data may have been compromised, please contact datacompliance@dataxcel.ie immediately.

---

11. How long we keep your data

We keep personal data only for as long as necessary for the purpose for which it was collected.

Typical retention periods are:

• Account data: for as long as your account remains active
• Competition entry records: for as long as needed to administer the competition and maintain audit records
• Winner records: for as long as needed for prize administration, legal and audit purposes
• Marketing consent records: for as long as your consent remains valid and for a reasonable audit period afterwards
• Suppression and opt-out records: retained to ensure we respect your opt-out
• Inactive marketing records: periodically reviewed and deleted where no longer required but at a minimum every 12 months.
• Legal, accounting or regulatory records: retained for the period required by law

Where we no longer need your personal data, we delete it or anonymise it. Where you request your data is no longer to be processed we remove your data normally within 72 hours but at a maximum 28 days. 

---

12. Profiling

We sometimes use a geo profiling tool known as Mosaic which profiles your data at an aggregate level normally to neighbourhood level and provides us demographic descriptions of the neighbourhood enabling us and our marketing partners to send relevant competitions and offers that are likely to be of interest to you, subject to your contact preferences on your account with Freeprizedraws. To view the data we hold and to review your contact preferences at any time, go to your account profile when you are logged into Freeprizedraws(fpd.ie). You can update contact preferences at any time by visiting this page 

HLR (Home Location Register) Data Processing

To ensure accuracy and relevance of marketing communications, we may use HLR data profiling.

• What it means: HLR lookup allows us to verify if a mobile number is active, its network provider, and basic status.
• Why we use it: To improve campaign accuracy, prevent fraud, and ensure your contact data is valid.
• Data Impact: This process does not provide personal content (e.g., messages, call history) and is only used for verification and profiling.
• Legal basis: Legitimate interest in ensuring data accuracy and fraud prevention, and in some cases consent (where profiling relates to marketing).

---

13. Cookies

Cookie Policy

What is a cookie?

A cookie is a small text file that may be stored on your computer or mobile device that contains data related to a website you visit. It may allow Freeprizedraws as a website “remember” your actions or preferences over a period of time and or it may contain data related to the function or delivery of the site. Freeprizedraws use Cookies for essential and basic aggregated depersonalised Google Analytics to better understand how users browse our web site which helps us to provide the content our visitors are most interested in. We do not sell your browsing data to third Party AdTech companies.

Further information on cookies can be found at:
http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

How are they used on this site?

Freeprizedraws uses cookies only for functionality that is strictly necessary for services that are explicitly requested by the user for their session as per Regulation 5(5), SI 336 of 2011 (the ePrivacy Regulations). This website uses session and aggregated analytic cookies. Session cookies are used to deliver the basic functions of a website i.e., to allow pages to remember technical changes or selections you may make between pages, to allow you to log in and log out.

Managing Cookies

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers' instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use ("third party cookies"), or those from specific websites.

Google Chrome

Internet Explorer

Firefox

Safari

Safari Mobile

Opera

This Cookie Policy forms part of our overall Privacy Statement.

---

14. Your data protection rights

You have the following rights under data protection law:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to withdraw consent
• The right to request deletion of your data
• The right to restrict processing
• The right to object to processing based on legitimate interests
• The right to object to direct marketing
• The right to data portability, where applicable
• Rights relating to automated decision-making, where applicable

To exercise your rights, contact:

datacompliance@dataxcel.ie

We may need to verify your identity before completing your request.

---

15. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Irish Data Protection Commission.

Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland

Website: www.dataprotection.ie

---

16. Changes to this Privacy Policy

We review this Privacy Policy regularly and may update it to reflect changes in our business, legal requirements, technology or how we process personal data.

The latest version will always be available on www.freeprizedraws.ie and www.fpd.ie.